Privacy Policy

Website: https://merchip8.com

Merchip8 (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us. It also describes your rights and choices regarding your personal information.

This policy is written in compliance with applicable laws and regulations, including those required by California Consumer Privacy Act (CCPA), and other relevant privacy laws.

1. Information We Collect

We collect personal and non-personal information in various ways:

a. Information You Provide to Us

When you interact with our website, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (optional)

  • Order details and product preferences

  • Payment method (processed securely via PayPal; we do not store card numbers)

This data is collected when you:

  • Make a purchase

  • Contact our support team

  • Subscribe to marketing emails

  • Fill out forms on our website

b. Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Date/time of access

  • Pages visited and actions taken

  • Referral source (how you found us)

This is collected via tools like Google Analytics, cookies, and other tracking technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders

  • To communicate order status, shipping updates, and customer support

  • To personalize your shopping experience

  • To detect and prevent fraud or security issues

  • To improve website functionality and performance

  • To comply with applicable laws and regulations

We do not sell or rent your personal information to any third parties.

3. Sharing of Information

We may share your data with trusted third parties only when necessary:

  • Fulfillment partners (e.g., printing and packaging services)

  • Shipping carriers (e.g., USPS, UPS, Asendia)

  • Payment processor (PayPal, for secure checkout)

  • Analytics and marketing tools (Google Analytics, Meta Pixel – non-identifiable data only)

  • Government agencies if legally required

All third-party services are contractually required to maintain your data securely and confidentially.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your device

  • Store preferences and shopping cart information

  • Measure website performance

  • Deliver personalized content or promotions

You can control or disable cookies in your browser settings. However, doing so may limit some functionality of our site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill:

  • Your purchases

  • Legal, accounting, or tax obligations

  • Fraud prevention and audit purposes

Inactive user data may be deleted or anonymized after a reasonable period.

6. Data Security

Your data security is important to us. We implement appropriate measures to protect your information, including:

  • SSL encryption for data transmission (HTTPS)

  • PCI-compliant processing via PayPal

  • Restricted access to administrative tools

  • Secure servers and firewalls

While no system is completely secure, we continually review and improve our security practices.

7. Your Rights (U.S. & International Users)

Depending on your location, you may have rights under privacy laws such as CCPA, including the right to:

  • Access the data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your personal information

  • Opt-out of marketing communications

  • Request that we disclose how your information is used

  • Lodge a complaint with a regulatory authority

To exercise your rights, please contact us at: [email protected]

We will respond to privacy requests within 30 days or as required by applicable law.

8. Marketing & Communication Preferences

You may receive marketing emails if you opt in during checkout or via sign-up forms. You may unsubscribe at any time using the “Unsubscribe” link in any marketing email or by contacting us directly.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we discover that we have unintentionally collected information from a child, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external websites (e.g., PayPal, social media). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of those external sites before providing any information.

11. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website signifies your acceptance of any changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: [email protected]
Mailing Address:
Merchip8
2300 Emmett Dr
Alexandria, VA 22307
United States